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Refund and Cancellation Policy
This Refund Policy explains how Scan2Plate reviews cancellation and refund requests for restaurant software subscriptions and setup services.
Subscription Activation
Once a subscription or onboarding service is activated, the restaurant may receive account setup, hosting access, QR configuration, menu setup, and support. Activated services may not always be refundable.
Refund Eligibility
Refunds are reviewed case by case for duplicate payments, failed activation, incorrect charges, or legally required refund situations. Approved refunds may exclude payment gateway or banking charges.
Demo Policy
Restaurants should request a demo or clarify workflow requirements before subscribing. A demo enquiry does not require invented pricing claims or guaranteed outcomes.
Cancellation Requests
Cancellation or refund requests should be sent to support with payment reference, business name, contact details, and reason for review.
Benefits
- Transparent review process
- Clear payment references
- No guaranteed refund claims
- Legally required refunds respected
How it works
- Set up business details, menu, tables or service type, tax, payments, and staff access.
- Customers or staff place orders through QR menu, counter, table, token, or pre-order workflows.
- Kitchen and admin teams manage KOT, preparation, billing, payment status, inventory, and reports.
Related Scan2Plate pages
FAQ
What is Scan2Plate?
Scan2Plate is restaurant billing, QR ordering, digital menu, KOT, kitchen display, inventory, table management, payment tracking, analytics, and restaurant management software.
Who is Refund and Cancellation Policy for?
It is for restaurants, cafes, cloud kitchens, hotels, food courts, and vendor-style food businesses that need practical digital ordering, billing, kitchen, and reporting workflows.
How does Scan2Plate work?
Restaurants configure menus, tables, QR links, billing, payment, kitchen, inventory, and staff workflows. Customers or staff place orders, kitchens update preparation, and owners review bills and reports.
How do I request a demo?
Use the demo or contact page to share your business name, contact details, restaurant type, and the workflows you want to review.
Ready to review Scan2Plate for your restaurant?
Share your workflow and the team can help you decide which setup fits your restaurant, cafe, cloud kitchen, hotel, food court, or vendor operation.
Contact Scan2Plate